Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how their site is being used.

This Cookies Policy explains how Upclick Labs (OPC) Pvt. Ltd. ("we", "our", or "us") uses cookies and similar tracking technologies on the MolarPlus website (www.molarplus.com) and the MolarPlus application platform.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website and platform to function correctly. They enable core features such as user authentication, session management, and security. You cannot opt out of these cookies as the Service cannot function without them.

• Session authentication tokens (keep you logged in during your session)
• Security cookies (protect against cross-site request forgery)
• Load balancing cookies (ensure stable performance)

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve the platform experience.

• Google Analytics: Tracks page views, user journeys, and engagement metrics. Data is anonymised and aggregated.
• Performance monitoring: Measures page load times and error rates to improve reliability.

2.3 Functional Cookies

These cookies remember your preferences and settings to provide a more personalised experience.

• Language and region preferences
• Dashboard layout and display settings
• Recently viewed patients or appointments (within the platform)

2.4 Marketing Cookies

These cookies may be used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. We do not use aggressive advertising tracking on patient-facing areas of the platform.

• Google Ads conversion tracking (website only)
• Campaign attribution (to understand which channels bring new users)

3. Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

• Google Analytics — for usage analytics (analytics.google.com)
• Google Ads — for marketing attribution (ads.google.com)
• Razorpay / Stripe — for payment processing (only when completing a transaction)

These third parties have their own privacy and cookie policies. We encourage you to review them independently.

4. Cookie Duration

5. How to Control Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect the functionality of the MolarPlus website and platform.

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

5.2 Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

6. Patient Data and Cookies

MolarPlus takes the privacy of patient data very seriously. Cookies used within the clinic management platform (once logged in) are strictly functional and security-related. We do not use advertising or third-party tracking cookies in areas where patient data is accessed or displayed.

7. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our practices. We will post the updated policy on this page with a revised "Last updated" date. We recommend reviewing this page periodically.

8. Contact Us

If you have any questions about our use of cookies, please contact:

Email: support@molarplus.com
Address: Sky Loft, opposite Golf Course, Shastrinagar, Yerawada, Pune, Maharashtra 411006, India